For domestic orders, it typically takes 3-5 business days. For international orders, it can range from 15-30 business days, depending on the destination.

We support all shipping terms, allowing customers to choose based on their needs. Commonly used terms include FOB, CIF, and CFR. For individual entrepreneurs, we particularly recommend the DDP term. Under DDP, we provide door-to-door delivery service, so customers only need to pay for the goods and can then wait for the delivery without worrying about additional transportation or customs clearance issues.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier's website to track your package.

Our product prices are based on the quality of materials used, the complexity of the design, and market research to ensure we offer competitive rates.

The prices of products are calculated based on real-time exchange rates, and they remain stable within a range of 2%. Hence, there isn't frequent fluctuation as long as the exchange rate variations stay within this specified range.

Yes, we do offer discounts for bulk purchases. Please contact our sales team for more information on volume-based pricing.

Prices displayed on our website are exclusive of taxes. Applicable taxes will be calculated and added during the checkout process based on your location.

Each product comes with a care label or instruction manual. Generally, it's best to use mild detergents and avoid harsh chemicals. For specific products, we recommend checking the product details on our website.

1.Material Mixing:

• First, select the appropriate rubber raw materials and additives (such as vulcanizing agents, fillers, antioxidants, etc.) according to the formula of the seal.
• These raw materials are mixed in a specific proportion and thoroughly blended in an internal mixer or an open mill.

2.Extrusion Molding:

• The mixed rubber material is then extruded through an extruder. The die of the extruder determines the cross-sectional shape of the seal.
• The temperature and pressure must be strictly controlled during extrusion to ensure the dimensional accuracy and surface smoothness of the seal.

3.Vulcanization:

• The extruded rubber seal needs to go through a vulcanization (heating) process to cure.
• Vulcanization can be performed in a continuous vulcanization line or a compression molding machine, and the vulcanization temperature and time need to be controlled according to the characteristics of the rubber material.

4.Cooling and Cutting:

• The vulcanized seal needs to be cooled to stabilize its size and properties.
• The cooled seal is then cut to the required length or wound into rolls.

5.Inspection and Packaging:

• The seals undergo quality inspection, including dimensional checks, appearance inspection, and physical performance tests.
• The seals that pass the inspection are packaged and prepared for shipment.

We apologize for any inconvenience. If you receive a defective item, please contact our customer service immediately with photos of the defect. We'll arrange for a replacement or refund as per our return policy.

You can reach our customer service team via the "Contact Us" page on our website. Alternatively, you can email us directly or call our helpline during business hours.

We offer a 7-day return policy on most items. If you're not satisfied with your purchase, please return it in its original condition, and we'll process a refund or exchange. Note that some exclusions may apply, so please refer to our detailed return policy on the website.

Product reviews from our customers can be found on individual product pages. We encourage our customers to share their experiences to help others make informed decisions.